Report a Claim

Report a Claim


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How to report a claim

For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. Make sure you read the terms and conditions

    Or download the Claim Form

    Select the insurance type you'd like to make a claim against, then click the "download" button to get its corresponding claim form.

    Notes


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    GA is known and has acquired its credibility in the market with prompt settlement of claims. GA’s claims department has the most efficient team ensuring and continually improving the service standards.

    On the happening of an event that may lead to a claim the same is to be reported to the company as soon as possible. The intimation of the claim may be done by completing the following interim claim notification form. Claim notification is a policy condition precedent to admission of liability under the policy.

    For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. For more information on how to make a claim, please visit our FAQs page

    • The immediate/ quick submission of all the required documents / information is strongly advised to enable insurers to process the claim expeditiously.
    • If possible, one should take & produce photographs of the scene before it is disturbed to support the loss / damage.
    • The insured has a duty to take measures to minimize the loss
    • The insured should always preserve our recovery rights by immediately addressing a demand letter to the persons responsible for causing the loss / damage
    • The above listings are not rigid or exhaustive & the insurers may where need arises require further information / details either directly or through their representatives.

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